14th May 2020
Thank you all for your patience during this unprecedented pandemic, and a big special thank you to all frontline workers. I applaud you.
Just to let you know, after suspending all readings in March, I am returning to readings on Tuesday 2nd June 2020. Holly is in the process of re-assigning bookings so if your appointments had to be rescheduled, she’ll be in touch.
During the COVID-19 pandemic, health authorities had advised additional steps are taken to ensure everyone can stay healthy and safe when you attend your appointment.
It is very important that you reschedule your appointment if you or anyone in your household is has been diagnosed with COVID-19, been unwell (fever, coughing, sore throat or sneezing), or self-isolating because they are at risk of becoming unwell, with COVID-19.
Unfortunately, due to strict public health requirements, I am unable to carry out readings if anyone in your household is unwell or in self-isolation.
If you turn up unwell, you will be turned away at the door and will forfeit your deposit.
If everyone is well, you are ok to attend.
Thank you for your cooperation with these measures and we ask that you do the same things for us that you are doing to keep your own family and friends healthy and well. This includes frequent hand-washing, covering your nose and mouth when you need to cough or sneeze.
Eat well. Boost your immune system. Stay healthy.
Although it might seem ages away, the time does come around very quickly. Please trust the timing of your reading is always perfect.
We have just emailed those who joined the waitlist in *January/February 2019. (*Updated 22/08/2020).
Please only contact us if you joined the waitlist prior to this date and have not received a link to schedule an appointment. Thank you 🙂
There is only a 2-step process for a private reading.
Read through all the information on this page so you understand the process, appointment times, payment, cancellation and rescheduling terms (in the FAQ section).
Complete the Reading Request form – By completing this form you are agreeing to the Terms & Conditions, including accepting the cancellation policy terms). You must complete your own form using your own contact information. Our booking system will not accept duplicate email addresses when it comes time to book in your appointment.
Once you have submitted your Reading Request form, you will receive an automated email that sets out the relevant information/details. Please check your information before submitting as an incorrect email address will result in you not receiving a confirmation email. If you don’t receive an email saying you are on the waitlist, it means you are NOT on the waiting list.
If you haven’t received the automated email please check your spam/junk folder first before emailing us direct at firstname.lastname@example.org
Please remember if you don’t receive an email from us, you are NOT on the waiting list.
You will receive periodic automated emails from us to let you know we haven’t forgotten about you.
If your email address changes and/or contact number changes, please let us know.
You will receive an email when it’s time to schedule your appointment. This email will issue you with a temporary link that allows you to access the booking system and make your appointment. Your deposit is required during this step.
As soon as you complete your booking and the deposit or full amount has been paid, a confirmation email with the address where the reading will take place, etc, will be sent.
A reminder email will be sent to you one week prior to your appointment.
What Days and Times are available
Mondays, Tuesdays at 10am, 11.15am, 1pm, 2.15pm.
What will happen during the reading? Do I need to bring anything?
A reading usually consists of Spirit connection and guidance to generate clarity for upcoming decisions, choices, and directions. It is intended you will receive insight and guidance specifically for the next 12 months, although sometimes the information can be further in the future. Tarot cards are also used as they can validate the information received from spirit. Tarot is a great tool that allows your own intuition an opportunity to ‘speak to you’.
For those specifically requiring Mediumship, connecting to the Spirit World is very subtle and beautiful – no dramatic head-spinning or levitating! Although connecting to the person you specifically want to hear from cannot always be guaranteed, connecting with your loved ones in spirit can provide comfort and consolation, as well as a loving nudge in the right direction.
Nothing is ever set in stone. The information you receive during your reading is to be used as a ‘heads-up’, reference or confirmation for pathways you already have in place, eg change of career, new job, house move, etc. Ultimately the choices you make are your choices. You are always in control and you are your own life director.
How old do I need to be to have a reading on my own?
18 years old
What do I need to bring to my reading?
All that is required is yourself and the balance you owe for your reading. No photos or jewellery are required. However, it may be a good idea to write down any questions you want to be answered.
How long will my reading take?
Your reading will take between 45 mins to 1 hour.
Can I record my reading?
Yes definitely, we recommend you do. You can record onto your mobile phone using the voice recorder/voice memo apps – usually already installed on your phone (iPhone in Utilities or Extras folder, Samsung in Samsung folder.)
How much is the reading?
Currently, a reading is $175 + $5 booking fee.
Can I book someone else in for a Reading?
No!! We ask that everyone books themselves in so the Terms & Conditions are accepted by the person wanting a reading. You must complete your own form using your own contact information. Our booking system will not accept duplicate email addresses when it comes time to email out the booking links.
What if I need to reschedule/cancel?
We require a minimum of two (2) full business days’ notice (i.e. Monday – Friday). That will give us enough time to fill your spot, and another client enough notice to make arrangements.
Be aware that where there is a public holiday, that is not counted as a business day. Also, please understand that if you contact us on Friday after 5pm, or over the weekend, we are unable to attend to your email/message, until Monday. For example, if you contact us on Saturday to cancel your upcoming reading on Monday, you may likely forfeit your deposit because we won’t have enough time to organise another client to step in and take your appointment. If we are able to get someone to take your spot you will not lose your deposit.
We completely understand things happen!! Re-scheduling your appointment (with the required 48/72 hours notice) is completely fine. You won’t lose your deposit or need to wait another 20 months because you have given if you give the requested notice period. Just send Holly an email with your request (email@example.com) and she will send you another password link, enabling you to schedule another appointment.
Again, please understand, if you cancel within two (2) business days’ of your scheduled appointment and we can’t get someone to fill you spot, you will forfeit your deposit!!
Do you do Skype or phone readings?
Currently, Skype or over-the-phone appointments are not available.
Please also note that appointments can be subject to change and you will be notified via email or text depending on the urgency.
How do I find out where I am on the waitlist?
If you have placed your name on the waitlist AFTER the month indicated in the 2nd paragraph (*) of this page, please know you are still on the system and will receive an email in due course with a non-transferrable link to schedule your appointment.
If you placed your name on the waitlist prior to the month mentioned, please contact us at admin@donnawignall with details of your completed online form.
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